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Skill · 已公开版本

process-doc · 把口头流程写成可交接的 SOP

将执行步骤、职责和例外处理放在同一份流程文档中。

先看看示例

作者提供的示例,实际效果取决于你的输入和使用工具。

输入

现状:运营提交素材;设计检查尺寸;负责人确认内容。尺寸不合格退回,内容有争议由负责人决定。

输出

编辑示例 · 未运行

  1. 运营提交素材文件及用途、尺寸要求;缺用途时退回补充。
  1. 设计核对尺寸和可读性,记录“通过”或具体修改项;不替负责人批准内容。
  1. 负责人核对事实与发布范围,通过后运营进入既有发布流程。

例外:内容争议未解决时标记“待负责人确认”,不得流入发布队列。

RACI:运营负责提交,设计负责规格检查,负责人对审核结论最终负责。

方法说明

---
name: process-doc
description: Document a business process — flowcharts, RACI, and SOPs. Use when formalizing a process that lives in someone's head, building a RACI to clarify who owns what, writing an SOP for a handoff or audit, or capturing the exceptions and edge cases of how work actually gets done.
argument-hint: "<process name or description>"
---

# /process-doc

> If you see unfamiliar placeholders or need to check which tools are connected, see [CONNECTORS.md](../../CONNECTORS.md).

Document a business process as a complete standard operating procedure (SOP).

## Usage

```
/process-doc $ARGUMENTS
```

## How It Works

Walk me through the process — describe it, paste existing docs, or just tell me the name and I'll ask the right questions. I'll produce a complete SOP.

## Output

```markdown
## Process Document: [Process Name]
**Owner:** [Person/Team] | **Last Updated:** [Date] | **Review Cadence:** [Quarterly/Annually]

### Purpose
[Why this process exists and what it accomplishes]

### Scope
[What's included and excluded]

### RACI Matrix
| Step | Responsible | Accountable | Consulted | Informed |
|------|------------|-------------|-----------|----------|
| [Step] | [Who does it] | [Who owns it] | [Who to ask] | [Who to tell] |

### Process Flow
[ASCII flowchart or step-by-step description]

### Detailed Steps

#### Step 1: [Name]
- **Who**: [Role]
- **When**: [Trigger or timing]
- **How**: [Detailed instructions]
- **Output**: [What this step produces]

#### Step 2: [Name]
[Same format]

### Exceptions and Edge Cases
| Scenario | What to Do |
|----------|-----------|
| [Exception] | [How to handle it] |

### Metrics
| Metric | Target | How to Measure |
|--------|--------|----------------|
| [Metric] | [Target] | [Method] |

### Related Documents
- [Link to related process or policy]
```

## If Connectors Available

If **~~knowledge base** is connected:
- Search for existing process documentation to update rather than duplicate
- Publish the completed SOP to your wiki

If **~~project tracker** is connected:
- Link the process to related projects and workflows
- Create tasks for process improvement action items

## Tips

1. **Start messy** — You don't need a perfect description. Tell me how it works today and I'll structure it.
2. **Include the exceptions** — "Usually we do X, but sometimes Y" is the most valuable part to document.
3. **Name the people** — Even if roles change, knowing who does what today helps get the process right.